Support

Complete your records with your own timeline

Lyrio helps you organize your precious memories—from history and books to movies—into beautiful timelines. Build a deeper archive with the power of AI.

Need Help?

If you have any questions or encounter technical issues while using the app, please feel free to contact us. We will get back to you as soon as possible.

  • Support Email: monogramtime@gmail.com
  • Hours of Operation: Monday – Friday (10:00 AM – 6:00 PM)
  • Response Time: Within 24 hours on business days


Frequently Asked Questions (FAQ)

Q. Is my data stored securely?

A. Yes. All data in Lyrio is securely synced to your iCloud account. Even if you change devices, you can restore your data at any time by logging in with the same Apple ID.

Q. Are there any limits on AI features (Smart Fill, Quiz)?

A. The Basic plan has a daily usage limit. The Pro plan offers more flexible access within the scope of our Fair Usage Policy (FUP).

Q. How do I cancel my subscription?

A. You can easily manage or cancel your subscription at any time by going to [Settings] > [Apple ID] > [Subscriptions] on your iPhone.


Legal Information